Frequently Asked Questions

Get answers to common questions about Hydro jelly mask.

The process takes about 15–25 minutes as an add-on, including application, setting, and peel-off. Timing depends on product formula and treatment goals. It’s designed as a finishing step, so we usually apply it after extraction and serum steps for optimal results.

Yes. Our formula is calming and cooling, designed to soothe inflammation and minimize irritation. We perform a brief consultation and patch test if you have reactive skin, and select ingredients tailored to your sensitivity for safe, effective hydration.

Absolutely. The mask is intended as a finishing add-on and pairs well with cleansing, exfoliation, extractions, peels, and serums. Your therapist will recommend best combinations to maximize absorption and results without compromising skin tolerance.

Many clients notice immediate improvements in hydration, softness, and glow right after removal. Cumulative benefits—improved plumpness and reduced irritation—are more noticeable after repeated treatments and proper homecare with recommended moisturizers and serums.

Generally safe, but avoid if you have open wounds, severe sunburn, active infections, or known allergies to mask components. Pregnant clients should disclose medications and conditions. Your therapist will assess medical history and perform a patch test when necessary.

Avoid heavy exfoliation, hot showers, and direct sun for 24 hours. Use gentle cleanser, hydrating serums, and SPF daily. Keep skin moisturized and follow any personalized product recommendations from your therapist to maintain hydration and extend the mask’s benefits.