Frequently Asked Questions

Get answers to common questions about Neck.

The Neck add-on extends your facial treatment down to the neckline, including targeted cleansing, gentle exfoliation, specialized serums, and therapeutic massage. It addresses thin skin, dehydration, and early aging signs to ensure a seamless, polished transition from face to neck.

The Neck add-on usually adds 10 to 20 minutes to your facial, depending on chosen techniques and skin needs. Your therapist will tailor timing for thorough cleansing, massage, and product absorption without compromising the overall facial experience.

Yes. We assess your skin before adding the Neck service and select gentle products and methods suited to sensitivity. Patch testing and adjusted pressure are used when necessary to minimize irritation while still delivering benefits for texture, hydration, and tone.

The Neck add-on improves appearance of creases by hydrating, exfoliating, and stimulating circulation and collagen through massage and professional products. While it reduces visibility and improves texture, deeper lines may require series treatments or advanced procedures for long-term structural change.

After the Neck add-on, avoid harsh exfoliants, retinoids, and direct sun exposure for 24 to 48 hours. Use gentle cleansers, broad-spectrum SPF, and the recommended hydrating products. Follow your therapist’s home care tips to support healing and prolong results.

Most clients notice subtle improvement after one treatment, but a series of three to six add-ons spaced two to four weeks apart delivers more noticeable hydration, texture improvement, and firmer appearance. Your therapist will recommend a plan based on your skin goals.