Frequently Asked Questions

Get answers to common questions about Custom Facial.

During your Custom Facial, your provider conducts a skin assessment, selects cleansing, exfoliation, and targeted treatments, and explains product choices. Treatments may include masks, serum infusions, and extractions where appropriate. You'll leave with aftercare advice and recommended homecare.

Sessions typically last 60 minutes, though timings vary based on skin needs and chosen add-ons. Initial consultations may take a bit longer to allow a thorough skin analysis and discussion of treatment options to customize your experience.

Yes. Our professionals tailor every step—products, pressure, and exfoliation—to minimize irritation. We perform a skin assessment and can use gentle formulations or skip aggressive treatments. Please disclose allergies or recent procedures during booking.

Yes, many clients add boosters like chemical peels, microdermabrasion, or light therapy. After assessing your skin, your provider will recommend compatible add-ons and timing. Some combinations require staggered scheduling for safety and optimal results.

Frequency depends on skin goals—generally every 4-6 weeks for maintenance, acne, or texture improvement. Your provider will suggest a personalized schedule during the consultation, adjusting based on treatment response and any homecare improvements.

Avoid heavy retinol, recent exfoliation, or sunburn before your visit. Arrive with clean skin if possible and bring a list of current skincare products and medications. Share any allergies, recent procedures, or sensitivities with your provider.